---
title: First customer journey
description: Create an agent, test it, and inspect a real outcome.
---

This route gives you the fastest safe proof that the platform is ready.

1. In **Agents**, create an agent with a clear role, language, prompt, and greeting.
2. In **Integrations**, connect the telephony provider that owns the number you will use.
3. In **Phone Numbers**, attach the number to the agent.
4. Use the dashboard test action and call a test number you control.
5. Review the completed call, transcript, recording availability, and outcome in the call or campaign view.
6. Add a small test contact list and run a one-contact campaign only after the test call succeeds.

:::caution
Do not launch a production campaign until you have confirmed the assigned phone number, prompt, consent process, and destination webhook.
:::

Continue with [Create a voice agent](/voice/create-agent/) for detailed configuration.